SchoolSaaS — Help Center
Frequently Asked Questions
Everything school owners, principals, and administrators need to know about implementing SchoolSaaS.
01How much does SchoolSaaS cost, and is there a free trial?
SchoolSaaS offers transparent, all-inclusive annual plans with zero setup fees and no surprise renewal costs. Our Starter Plan is ₹9,999/year (up to 300 students) and comes with a 15-day risk-free trial. For expanding institutions, our most popular Growth Plan is ₹19,999/year (up to 700 students), while larger schools choose the Professional Plan at ₹34,999/year (up to 1,500 students). Custom Enterprise plans are available for multi-branch chains.
02How does SchoolSaaS help our school recover overdue fees and reduce defaulters?
SchoolSaaS provides an automated financial recovery engine. It features a double-entry ledger that prevents unrecorded cash leakages, automated WhatsApp and SMS payment reminders sent directly to parents, and real-time defaulter aging reports categorized by class. Schools using SchoolSaaS typically reduce pending fee arrears by over 80% within their first academic term.
03What is the Exam Admit Card Fee-Blocking Engine, and how does it work?
The Fee-Blocking Admit Card Engine (available in Growth & above) ensures students with unpaid dues settle their balances before term examinations. The system automatically restricts digital exam admit card and hall ticket generation for defaulters past the cutoff deadline. Admit cards remain locked until dues are cleared online or an authorized administrator grants a temporary waiver.
04How does the QR Smart Gate Attendance system work, and when are parents notified?
With QR Smart Gate Attendance (Growth & above), staff scan student ID cards using any standard smartphone or tablet camera at the school entrance in less than one second per student. If a child is marked absent or fails to scan in, the system automatically dispatches an absent alert to parents via SMS and WhatsApp by noon, keeping parents informed and campus security airtight.
05How long does it take to migrate our existing student data from paper registers or Excel?
Onboarding your school takes under 15 minutes. Unilyx provides a standardized 1-click Excel (.xlsx) bulk upload template for student bios, parent contacts, class-section allocations, and opening fee balances. Simply copy-paste your records and upload. Our dedicated Bihar-based support team is also available to assist you with data formatting and setup at zero extra cost.
06What dedicated portals are included for Teachers, Parents, and Students?
SchoolSaaS includes 4 dedicated, role-protected portals with strict access control: School Admin Portal for total administrative and financial oversight; Teacher Portal (18 dedicated pages) for classroom attendance, marks entry, and timetables; Student Portal (14 dedicated pages) for daily homework, datesheets, and results; and Parent Portal (10 dedicated pages) for online fee payments, instant receipts, and attendance tracking.
07How does SchoolSaaS handle examinations and CBSE / ICSE report cards?
SchoolSaaS fully complies with CBSE (Term 1/2, scholastic and co-scholastic scales), ICSE, and State Board grading criteria. Teachers enter scores into an intuitive, spreadsheet-style gradebook with built-in min/max validation. Branded PDF report cards with your school crest, grading legend, and teacher remarks can be published instantly and downloaded individually or as a single bulk ZIP file.
08Does SchoolSaaS automate teacher and staff payroll with attendance deductions?
Yes. In the Professional and Enterprise plans, the 1-Click Automated Payroll engine links directly with staff daily attendance. It automatically calculates gross earnings, applies Loss-of-Pay (LOP) deductions for unapproved leaves, incorporates allowances, advances, PF, ESI, and TDS, and generates downloadable digital PDF payslips for all teaching and non-teaching personnel.
09Can parents pay school fees online, and where does the money get deposited?
Yes. With integrated Razorpay payment gateway support (Professional & Enterprise), parents can pay tuition, transport, or lab fees via UPI (Google Pay, PhonePe, Paytm), debit/credit cards, or net banking directly inside the Parent Portal. Payments settle directly into your school’s verified bank account, and an instant GST-compliant digital receipt is generated for the parent.
10Is our school’s student and financial data safe and confidential?
Absolutely. SchoolSaaS is built on secure multi-tenant cloud architecture where every institution’s data is strictly isolated. All communications are protected with 256-bit SSL encryption, and automated database backups are performed daily. Granular Role-Based Access Control (RBAC) ensures staff members can only view data authorized for their specific job role.
11Do teachers or parents need to install heavy mobile apps, and does it work offline?
No heavy app downloads are required. SchoolSaaS is built as a fast, responsive Progressive Web App that works seamlessly on any Android smartphone, iPhone, tablet, or desktop browser. In addition, classroom attendance features offline caching, allowing teachers to mark attendance even without an active internet connection; records synchronize automatically once connectivity returns.
12What kind of technical support and training does Unilyx provide?
Unlike large corporations that route you through frustrating ticket bots, Unilyx provides dedicated human support from our local team based right here in Bihar. All schools receive direct phone and WhatsApp support with guaranteed 30-minute to 1-hour response times during school working hours, complete with remote screen-sharing guidance and staff onboarding.
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